March 15, 2002 - The Turning Point

They say that it takes just one drop to poison a well.

Al MacLeod bought unit 518 on March 15, 2002. It was a costly turning point for Sunridge Estates.

Since then Mr Mac repeatedly involved himself in the strata corporation's affairs, directly and indirectly, in a manner that raises an apprehension of misconduct.

This includes acting negligently without authority, diversion of funds, deliberate vandalism of trees, cutting hundreds of thousands of dollars worth of them down, tampering with strata records, failure to reinstate strata plan decks and landscaping for years - creating horrendous risk of injury and undue pressure via delay - inciting changes detrimental to both owners and the strata corporation, creating foreseeable new burdens of unfunded extra costs in perpetuity.

Mr Mac acted in his own self-interest to the detriment of the strata corporation. Whether it was getting a new fireplace for himself while bypassing repairs of water damage to the structural elements of unit 409, or cutting down the trees surrounding our strata lot - claiming he had a right to take action against us; or allowing underground pipes and water mains to break and buildings sink, rather than reinstate the trees before their roots decomposed, or exerting pressure to reconstuct unfunded illegally built extra decks for the benefit of a minority like himself, I attribute to Mr Mac losses estimated at over a million-dollars in damages to strata owners and the common property; past and future, direct and indirect.

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Defamation

Each time that Mr Mac villified me and falsely accused me of criminal acts, it made me all the more more aware of - and grateful for - the small mercies of truth.

Kind of like President Clinton and Monica Lewinsky's blue dress - when it comes to misrepresentations and false testimony - we are fortunate to have not just open court records, but a digital camera as well.

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Mr Mac deliberately blocked our driveway when it was time for me to go to work then lied to the police and went on to lie to the owners for months afterwards in a malicious campaign to harm me. My health has seriously suffered from the associated stress.













When I objected to him parking his van across our driveway obstructing it completely Mr Mac threatened me to "charge" me if I did not step back and allow him to rudely ignore my concerns and bully right past me. He behaved so very much like a spoiled brat that I said "go ahead" and tousled his hair as if he were a child, very lightly and just for a moment before I stepped back and allowed him to pass. He said, "That's assault."

In his dreams maybe.

Mr. Mac went to the police and claimed I assaulted him, alleging that I kicked him and that there was a witness. I did not kick him; in fact, all a witness could say was that I tousled his hair when he tried to bully past me after blocking our driveway; because that is all that happened. I asked the police if that was assault. The officer I spoke to said, "No." He told me Mr Mac's actions were provocation and my response was not inappropriate. The officer assured me that Mr Mac did not have the ability to charge me with assault and that there was no justification for such a charge. In fact, he went on to say what sounded to me like Mr Mac should be more careful if he didn't deliberately intend to provoke violence.

So when Mr Mac started reporting in the minutes that an unidentified owner had been charged with assault I thought that he had provoked someone else; someone who was bigger or tougher than me. Every time minutes were published, they reported that an unidentified owner had been charged with assault. Naturally, we were keenly interested in which owner, or owners, had been provoked enough to motivate all the threats, vandalism, and assault reported in the minutes.

We were unaware that Mr Mac had been fraudulently defaming my husband and I with assault charges that did not exist until our strata lot was, eventually, identified in the minutes.

Council recklessly adopted the minutes, repeatedly, with no apparent concern for the defamatory nature of reporting charges against us for a non-existant assault, not caring about the damage to us and not knowing whether Mr Mac's allegations be true or false. Not one member of the council questioned us, ever, or apologized for approving those minutes; and no one but us ever made any effort to remedy the damage or set the record straight.

Mr. Mac's reports in the minutes were entirely untrue. They are defamatory and will continue to speak against my husband and I in the official record of the strata corporation forever.

In my opinion there is ample reason to believe that Mr Mac provided incomplete and erroneouos factual data to strata agents in order to meet goals of his own self-interest, including the lawyer's letter that he read to the owners at the Annual General Meeting in 2009 to instigate action against me in regard to my strata blogs.

Mr Mac's oppression against us became systemic and the effects are ongoing. We have no way of knowing when it will end. We don't know how to stop it.

What Went Wrong When

It took 11 years for me to start complaining about strata mismanagement. After Mr Mac arrived on the scene my causes for complaint sky-rocketed.

The short-lived hero worship over Mr Mac that I had been initially developing was completely shattered in 2003 when I attended a council meeting at his place to get decisions on proposals that had disappeared without being brought before council.

Mr Mac turned the meeting into a filibuster leaving barely enough time for council to agree to publish the listed contents of my proposals in the minutes.

My list was not attached to the minutes as decided at the meeting. Instead Mr Mac prepared an unrelated list of his own, which was cryptic and nonsensical and attached to the minutes in a way that it could be construed as being mine. The content of my proposals vanished yet again. These disappearances matched the number of times a proposal was submitted. In fact, my proposals and their content continue disappearing more than six years later.

At any rate, by that point in time I realized that my pal Al was not the jolly good fellow that he made out to be.

I attempted to set the record straight by delivering my list of proposals as an addendum to the minutes. In doing so I unwittingly created a mortal enemy with endless retaliation, both direct and indirect for the next 7 years, and beyond; a truly terrible experience.

It was as if when Mr Mac had visited me he made a list of everything that I had told him I cared about - and then set out to ensure that at all costs every single thing I cared about would be spoiled - in the most permanent ways possible.


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A strata manager has no right to be making the decisions that belong to council. Yet in my experience arbitrary decisions that are not voted on at a meeting are usually made by the strata manager or the strata president - in private consultation with each other in advance of any strata meeting, or alone if no objection is raised.

This observation is based on years of strata meetings, including my whole term as a member of council, and my husband's whole term as a member of council.

There is usually no practical objection to this decision-making if the strata agent acts honestly in good faith and in the best interests of the strata corporation. However, when the strata agent practices law without a licence, makes misrepresentations to appease special interests, or acts in a manner that pads their own pocket or violates the minimum protections provided to owners by strata legislation - it is a problem.

There is usually no objection made in either case - presumably because the average member of council does not recognize what is happening, does not feel competent enough to stand up against an experienced professional - or just does not care enough to confront a strata manager and president standing together - when everyone is dependent on the strata manager's good will and a history of retaliation is well-known. Unit 409 serves as an example that is very easy to see.

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After the AGM in 2009 I attended a council meeting and was disappointed to observe the new strata manager advising council that she had received a legal opinion on the deck issue and not producing it for council's review. She said a letter would be sent to the owners involved. By the next meeting we had no further evidence of either a legal opinion or a letter.

Hearsay evidence from a strata manager is not a legal opinion. A legal opinion is normally in writing, setting out the facts, the history, the issues, the law, the arguments and the reasoning on which the opinion is based. An invoice is delivered for payment. They are not reckless, off the cuff, or free. A legal opinion is not something made up by a strata manager practicing law without a licence or made up from stories full of misrepresentations, or errors and omissions. It has to be in a trusted form that clients can rely on for important decision making.

Our deck requests were delayed and bypassed for years while the strata corporation built illegally added extra decks for others. A legal opinion on the issues was promised. We are still waiting to receive a copy of that opinion, along with a reasonable explanation for bypassing a variety of requests while our strata funds were spent to construct extra decks for a bunch of scofflaws. We are tired of being treated unfairly and we want an equitable remedy.

Please give us a break, and stop the crap.

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Oppression

When I gave Mr Mac my guided tour of unit 409 I told him all about everything I could think of that was important to me. Everything has since been destroyed. The cost has been shocking.

Each thing that I mentioned to him is listed below followed by the subsequent events in an unbroken string of cruel coincidences.

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I told Mr Mac how I filled our deck with flowers every year and how convenient it was to have a hose right there to water them every morning.

During the building envelope project the water pipes on our strata lot were not
extended to accommodate the rainscreen assembly making it physically
impossible to screw our host onto our taps.

I showed him how the windows of our strata lot sit directly across from 508's and how when the tree between the buildings was cut down to extend 407's deck we had to install a trellis on our deck to restore lost privacy. I showed him how the space it took up made our deck so narrow that there was barely enough room remaining for us to still entertain with our patio set, but the window that we put in our deck door was the best $200 we ever spent.

Replacement doors were installed with a non-standard swing-out design that stole 30 inches of critical deck space. Not one other strata lot has been left with such a narrow seating area that it effectively destroys the function of the deck. We have been unable to fit our patio set on our deck or entertain our friends on it in comfort for 5 years.

I showed Mr Mac the views from our windows of 508's extra deck and how what had originally been beautifully landscaped common property was changed into a perennial eyesore, which could be reasonably remedied by planting a requested screen of trees or bushes.

Instead of remedial landscaping that would restore the greenery an ugly fence was put around 508's extra deck making the visual intrusion even larger and higher and costlier. It's heartbreaking to me to lose all of the greenery that was so fundamental to my decision to buy here and to stay here in full knowledge that it was most likely a leaky condo. What's worse is having our use and enjoyment of the common property spoiled by the tortuous acts of others and every request for a remedy refused for years.

I told Mr Mac how we paid about a thousand dollars for decorative brass and glass window panels to hide the unsightly extra decks that were surrounding us; but that our brass and glass panels were worth the cost because they changed one of the most unsightly eyesores into one of the most beautiful features.

The bylaws were then amended to outlaw glass window panels; no such panels
ever existed in any other strata lot; and not a single complaint was recorded in 10 years, or ever at all.

I told him about how the complex was built on a slip slope and how when the complex was new the city stairs to the east slid and our building sunk; I told him that $30,000 of concrete had been poured under the northeast corner of our building fix it.

A huge hole was dug under the northeast corner of our building
and left open for a prolonged period of several months, during which time the building was pressure washed and several crumbling caves developed.

I told him how our wooden retaining wall and tour he floors of unit 407 and 409 sunk after the tree was cut down to extend 407's deck. I told him how afraid I was of liability if something fell from our deck onto their toddler below it, or of a fire, which could so easily climb up from their barbeque right below us. Given that our deck sits on such a high retaining wall I told him how important I thought it was to retain at least a small buffer of common property for safety sake if nothing else.

All of the balconies on units like his were promptly and
completely repaired while the decks on units like ours were
bypassed for years, left without railings, creating a horrific
safety hazard and prolonged loss of use. The retaining walls sunk, the building sunk, and is still sinking. Requests to restore even a 16 inch buffer have been unapproved.

I told him how much we enjoyed being surrounded by the beauty of the trees, that it was like living in a park. I told him how important the trees were, how everything grew quieter, and cooler, and cleaner as they grew up over the years.

He cut down the trees around our unit without any authority while we were on
vaction. He said he had a right to take action against others. I think he
destroyed about a million dollars of trees. Then underground pipes and
water mains broke all over the complex, as the roots decomposed, walls cracked,
and buildings sunk, and there was not enough money for landscaping for 5 years.

I showed him that our strata plan deck was built of such good quality wood that even with no maintenance from strata the floor and spindles were still in excellent condition.

Our deck was demolished and the wood given away to a man who was
almost clicking his heels in glee he was so excited to be getting wood of such irreplaceably good quality because the preservative used in it is no longer available.

I told him that the strata plan decks had proven themselves to be so easy-care that all they needed was to be stained with preservative; I told him that I didn't think they should ever be painted because paint peels and creates colour issues, needless maintenance, and perpetual extra expense.

The decks were painted and we were charged an extra levy, while his balcony
was fully paid for.

I told him how, in comparison, the extra decks were rotting and how those additions were unfunded and the bylaws required the owners who had them to maintain them; but when I was on council I watched the president, Wayne Abbot, put his foot right through his extra deck.

Illegally built extra decks on strata lots like his were
reconstructed and paid for from special levy funds diverted
from the remedial landscaping budget at our expense.

I told Mr Mac how I thought Stratawest had prepared budgets that raised management fees and underfunded landscaping and deck maintenance to avoid raising the strata fees. I told him that the landscaping service provided to the less high profile areas of the complex did not satisfy the terms of the contract for pruning and pest control, that it was like robbing Peter to pay Paul.

The landscaping around our strata lot was torn out and the ground just left with bare
dirt and virulent weeds for 5 years as the landscaping levy was spent elsewhere.

I told him if we kept allowing chemical weed control just because it was easier than pulling weeds manually we could lose not only the ground cover but valuable soil as well. I told him I thought trying to keep strata fees artificially low was false economy, that we might end up spending a dollar to save a dime.

All of the ground cover was torn out and all of the topsoil
was washed away and must be replaced. Greenery is being replaced with
rocks.

I pointed out how great the location was and told him how much we enjoyed living here. I showed him the big mirror we bought to reflect the leaves in the spring, and summer, and fall; telling him I thought that because the mirror's reflections of the trees surrounded us with such magical beauty that it must have added to our property value the moment we put it up.

The trees were cut down, our views were destroyed, and our property value fell by
$10,000.

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We really had quite the meeting.

For some reason I remember Mr Mac sitting on our deck smoking a cigarette, as if it was just yesterday.

Would he Tamper with Strata Records?

He did.

Mr Mac used the minutes as a weapon - defaming me with false reports of assault charges - published and repeated - over and over again, month after month.

He told owners that names or unit #s could no longer be used in minutes and introduced a code of cross references to identities that he held and identified us with our strata lot number only after deeply entrenching his malicious reports of assault.

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Mr Mac wrote the minutes and made them repetitious, tedious, and time consuming – very difficult to read, impossible to comprehend – and worse – fraudulent and defamatory. He put his own email and phone number on the bottom of every page with no sign of embarrassment until July 3, 2008.

Then he changed the footer to say “These minutes were generated by Strata Council and not Bay West.”

That was when Mr Mac got back with his buddy, Joan MacDougall, whose employment at Bayside had been terminated, probably for misconduct. I don’t know for sure and could, of course, be wrong about the reasons behind what went on at the time. Having said that, I suspect that Ascent strata management may have refused to support Mr Mac in acting against the best interests of the strata corporation because he made a “formal complaint” to the Real Estate Council of BC.

Maybe someone just tousled his hair and told him to take a nap.

I don’t know what became of that complaint; and other than Mr Mac perhaps, I don’t know who does. In any event, we went through 6 strata management companies in a short period of time. I don’t know why; and other than Mr Mac perhaps, I don’t know who does.

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Recording minutes is normally done by a strata manager, or a strata secretary, for good reason. They should not be recorded by the chair of a meeting because that puts far too much power and opportunity for tampering into the hands of a single individual.

Certain strata managers try to get around that obstacle through pre-recorded drafts that they call “agendas”. Joan MacDougall accidentally allowed one of these agendas to slip into the strata records, and I took a copy. I may have posted it on my “Minutes” blog; it looks basically the same as the final minutes for the most part, with only a few details from the meeting. When minutes are written in advance in this manner it is impossible to say “moved, seconded, carried / defeated” on items of business that were never moved, seconded, or voted on. If there’s any discussion at all, there’s little chance for an objection.

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No matter how he changed the footers, the fact remains that Mr Mac wrote the minutes, for years. With few exceptions, all you will see in the minutes about most items of business is an arbitrary announcement, at best. Some decisions are not recorded or announced at all.

Changing deck doors to swing out design and cutting down our trees, are 2 examples of hidden, unrecorded decisions that are so significant that they would require a 75% vote of owners for approval. It’s easier just to just do what you want; hide it; then wait and see if any owners who think they were vandalized have enough money for a trial and sue the strata corporation for damages instead of just selling.

It is obvious to see from the minutes that Mr Mac’s announcements far outweigh any votes by council. This, in my opinion at least, tampers with strata records. Decisions made by arbitrary announcements violate the Strata Property Act requirement for votes.

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Mr Mac instructed owners not to send correspondence to the property manager where letters of complaint against himself would become accessible to others as part of the official strata records. He was big on protecting privacy. His, not yours.

[Insert Shred Everything STRATA COMIC (copyright permission required)]

After Mr Mac was off council he took home the strata records that were to be kept by the new secretary, at a time when he was in immediate danger of being sued and held liable for a million dollars in damages to the common property. He kept them for something like a week or so. It is impossible to tell what went missing. Of course there was no decision authorizing this action in the minutes, which was what he would call a “serious” breach of the Privacy Act that he so often cited.

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Strata records are searchable and selectively available to the public for good reasons. People need to be able to know when abuse and misconduct is thriving in their midst. Persecutors need to know records exist so as to temper their behaviour; and victims need access to records so as to try to protect themselves.

Privacy has value - and it is rude to ignore it. Hopefully these few examples will show strata owners how careful we must be not to allow privacy to be held up as a shield to hide wrong-doings and protect wrong-doers, to allow strata agents to perpetuate "mushroom management" that keeps owners in the dark, fed on horse sh!t.

Parking

When Mr. Mac got another real estate listing in this complex after half the owner sold in what what appeared to be a 3-year boycott of his services as a realtor- he conducted himself in such manner as to attract the most attention possible - by parking in the middle of the hairpin curve to put up his sign. Even negative attention seemed to be a better strategy for him than being ignored - and bylaws and safety were not important to council when Mr. Mac was the offender.

Jan-24.09
Saturday, January 24, 2009, just before 2 pm
Larry honked at Mr. Mac putting up an Open House sign
because Mr. Mac had left his van parked in the firelane
right in the middle of a narrow hairpin turn
with safe visitor parking only a few feet away
unfortunately we didn't have a camera with us

Mr. Mac acted unconcerned about creating an immediate danger
and raising liability risks due to a collision and personal injury
or violating the bylaws
yet just 4 days later at a meeting of owners
he boldly proclaimed that if one bylaw was enforced
then all bylaws must be enforced
- and no; he didn't laugh a bit
he only smiled and waved at me
the next time I saw him parking in the firelane
to put up his signs

So all owners must respect parking bylaws














except Mr Mac












He was allowed to block our driveway with his vehicle












he brought caravans that needlessly obstructed the firelane












our requests that council address the issue were ignored














Council dismissed my complaints about Mr. Mac obstructing our driveway and parking right in the very middle of the hairpin curve. In fact, the next time we caught him parked in the firelane he smiled and waved.

At least he parked on either side of the hairpin instead of right in the middle of it, but he influenced others to do the same. It seems that if it makes sense for a resident realtor to ignore bylaws and safety it makes sense for other realtors also. I took this photo at about 2:45 on Sunday, February 15, 2009.

The man getting into the vehicle on the left is Mr. Mac. The other vehicles are visiting another realtor's open house.




So what do you suppose would happen here if one or more people decide to ignore the rules at the same time as one or more others decide to do so as well because complaints about it are dismissed by council, and then they all come together at the same moment just as an emergency vehicle or another rule breaker comes speeding around the corner? That may not be what one would expect - but that is exactly how an accident happens - which is why it is called an "accident."


Having worked in personal injury law I am aware that a catastrophic motor vehicle accident can take place in only a second, or less. The same is true for any accident. If the strata corporation wants to dismiss safety concerns and brag about paying elderly owners in frail health to climb around on rooftops, we definitely need to increase the strata corporation's liability insurance for personal injury. I would say to at least 2 million dollars, perhaps more. Disabling injuries can last a lifetime, and the pain and suffering and enormous costs sometimes make death seem preferable. I am, furthermore, aware of how dismissing a complaint like this in the minutes would affect liability issues.


Considering the circumstances we seem to need a new bylaws to provide realtors with a sign pointing to the visitor parking (inexpicably referred to in 2008-09 minutes as "back out" spaces) and heavy fines on owners who allow their realtors to park in the firelanes.

We need to change the bylaws to prevent council and strata management from giving permission to contractors to park in the firelane. This is not allowed in the first parking bylaw and until it was changed contractors used to park in visitor spots, not always of course, but as much as possible.

INSERT COMIC STRIP #2 HERE

It's too bad. So sad.
When I first met Mr Mac I kind of liked him
Then it was hard not to hate him
Such a waste of talent
He could be so charming and persuasive
He did an amazing job of gathering supporters
He did an even more amazing job of breaking the law
Acting in his own self-interest
He's just not worth it.

Since Mr. Mac moved into the neighbourhood
we suffered plundered landscaping
unauthorized expenditures
sabotaged bylaws, minutes, and records
toxic disputes and punative retaliation against resistance

It is unfortunate and unpleasant, but
we, as owners, must act to stop it
there is no excuse for allowing it













Good rules are universal and consistently enforced.














Our original parking rules met these criteria. Their goal was safety.
Mr. Mac's parking policies do not meet these criteria.
They add risk and breed oppression.












Rules need to be reasonable.














Mr Mac imposed harsh and unreasonable parking restrictions on us so I was awakened every night for years with the garage door so my husband's car would not extend 6 inches into the firelane; citing safety and emergency access requirements, which would completely disappear by some kind of magic whenever it came to realtors, strata agents, or other contractors.

In fact, the new curbing permanently extends into the firelane farther than my husband's Protege ever did when he parked it in our driveway at night.

These are not the only unreasonable policies implemented by Mr Mac that continue to plague the strata corporation.

Self Interest on Council

Mr. Mac warned owners at the information meeting on January 28, 2009, that some people go on council for self-interest. He would know.

Mr Mac acted on council to transfer onto other owners the extra costs for his extra deck, extra parking, and extra views, so as to avoid paying reasonable user fees for the disparity between what he paid in strata fees and the amount of common property that he held for his own exclusive use and enjoyment.

He transferred the costs of extravagant repairs to the interior of his strata lot onto other owners while, at the same time, denying fundamental repairs to structural elements in other strata lots.

He had trees cut down saying he could take action against others reckless of the harm to the strata corporation, which he knew, or ought to have known, was foreseeable.

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Rather than pay user fees for all this extra parking - for his own exclusive use - free of charge
















In lieu of paying user fees, Mr Mac tried to raise funds by depriving other owners of the use of their own driveways, fining them for what he called parking violations.

It was most unreasonable. He deemed that a vehicle parked in an owner's own driveway would be an obstruction of the firelane and towed away if it reached out to an area now extended and defined by the new curbing.

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At unit 518 visitor parking was never a problem for Mr. Mac with unit 518's extra long driveway - but he made it a problem at others - especially those with absolutely no driveway parking














In the minutes that Mr. Mac wrote in 2008 and 2009 spaces that had always been available for parking by visitors were suddenly and inexplicably described as "back-out" spaces - presumably reserved for the exclusive use of a few owners who didn't need or want it; who never once asked for such exclusive use of the common property; and who would probably never value it enough to rent it from the rest of the owners.

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In 20 years of living here we never once saw the strata corporation clear snow from anywhere but the firelane. People in this little "community" participated in keeping costs down by shoveling their own driveways and those of elderly neighbours. Mr Mac changed that. For himself, that is.














It was quite a surprise to hear that driveways off Rambler Way were being plowed without our knowledge, at the strata corporation's expense, and that in or about 2006 a snow plow got stuck in Mr Mac's driveway trying to clear it for him.














When this was discovered Mr Mac took action to cover up the disparity. He implemented an insane snow removal program that was 381% over budget according to a January 28, 2009 information meeting and council minutes of Februay 9, 2009. The cost wasn't just the added snow, it was the added driveways.

Based on 2008 costs of approximately $21,000 it was no wonder the snowplow was left parked on site. It was no wonder we caught the driver wasting time and trying to plow previously plowed driveways and going back and forth over our nearly bare firelane instead of doing other, more urgent, jobs elsewhere.

Given such a precedent of disparity, it was no wonder we were paying a member of council to clear snow from the sidewalks along Rambler Way where Mr Mac lived and where there was no comparative traffic, while the high risk sidewalks along Lansdowne and Guildford where all the traffic is were left covered in ice and snow.














Yes, some people do serve on council out of self-interest, just as Mr Mac says. The cover-ups are costly.

If exclusive use driveways were cleared on Rambler prior to 2008 - they should have been cleared throughout the complex prior to 2008 - or user fees should have been implemented to cover the extra costs - instead of hiding the disparity from sight.

Speaking of disparity and self-interest; it was a major shock to discover that one broken tile on Mr. Mac's fireplace cost the strata corporation about $6,000 to repair. I found the accounting record - but no resolution in the minutes or anything anywhere else to reveal or justify such an expenditure.














Mr. Mac did not glue this loose tile back in place














or settle for anything less than repairing one broken tile
by replacing all of them at the expense of other owners














to the tune of $6,000

while leaving unit 409
with not just broken tiles but
unrepaired water damage
to the structure of the strata lot








Was there a charge-back to Mr Mac? No. Why not? Who knows?
He had all this done at the expense of our little "community" of payors.
Was this expenditure ever authorized by council? No. We see no date, no vote, no authority.

It is difficult, if not impossible, to find a clause in our bylaws - or anywhere in law - to explain the difference in expenditures between one broken tile in Mr Mac's Unit 518 strata lot and all of the unrepaired damage in our own strata lot, which include Unit 409's:

• two broken entrance tiles
• damaged carpeting
• warped doors
• sinking floors
• splitting walls
• broken sliders
• mold
• defectively installed bathtub
• defectively installed bathroom fan
• defectively designed non-standard replacement door
• devastating losses caused by Mr Macs unauthorized cutting of trees.

Here you can see the broken tiles in unit 409.
Just like Mr. Mac's - except that in Unit 409 you see 2 broken tiles - not just one as in unit 518.













We just live with them














We have a loose tile in unit 409 too - just like Mr Mac's.
Ours looks like this:

We live with it.
Many people do.

We would like to know where the $6,000 for Mr. Mac's fireplace and the money for his other special interest projects came from?

We ask that someone explain to us why Mr. Mac's fireplace tile continues to take priority over our:

• floors, walls, doors, and fixtures
• cladding
• taps
• deck
• hydro kiosk
• landscaping

for so many years ?